General terms & conditions

Note: please have these terms reviewed by a lawyer before publication.

1. Scope

These terms apply to all contracts for the temporary provision of furnished apartments between LAROGY GmbH (the "Landlord") and the guest (the "Tenant"). Differing terms of the Tenant do not become part of the contract unless expressly agreed in writing.

2. Conclusion of contract

The presentation of the apartments on this website does not constitute a binding offer. By submitting an inquiry, the Tenant makes a non-binding expression of interest. The contract is only concluded through a specific offer from the Landlord and its confirmation by the Tenant (in text form, e.g. email).

3. Rental period & use

The minimum rental period is 30 days. The apartment is provided exclusively for residential/accommodation purposes for the agreed number of persons. Subletting or transfer to third parties is not permitted without the Landlord's written consent. Arrival and departure take place at the agreed times; keys are handed over in person.

4. Prices & payment

The prices stated in the individual offer apply (incl. statutory charges, plus local tax where applicable). Payment is made by bank transfer to the account stated in the booking confirmation. The agreed rent is payable before arrival on the due dates stated in the booking confirmation.

5. Security deposit

The Landlord is entitled to require a security deposit. Depending on the apartment and the stay, it is between €1,500 and €4,000 — at the upper end of this range for a stay with a dog or other pet. The deposit is refunded after the apartment is properly returned, less any justified claims.

6. Cancellation & withdrawal

Cancellation terms: Cancellation up to 30 days before arrival is free of charge. For cancellations after that, 50% of the agreed rent is due. In the event of non-arrival (no-show), 100% of the agreed rent is due. Note on the consumer right of withdrawal: for contracts on the provision of accommodation/living space for a specific date, there is generally no statutory right of withdrawal for consumers under § 18 FAGG. The individually agreed cancellation terms apply.

7. Tenant obligations / house rules

The Tenant undertakes to treat the apartment and its furnishings with care, observe the house rules, respect quiet hours and report damage without delay. Smoking is not permitted in the apartments. Pets only by prior arrangement.

8. Liability

The Landlord is liable for damage only in the case of intent or gross negligence; in the case of slight negligence only for the breach of material contractual obligations and limited to the foreseeable damage typical for the contract. Liability for personal injury remains unaffected. The Tenant is liable for damage caused by them or their guests.

9. Final provisions

Austrian law applies, excluding the referral provisions. Where legally permissible, the place of jurisdiction is Vienna. Should any provision be invalid, the validity of the remaining provisions remains unaffected. Mandatory consumer-protection provisions remain unaffected.

Last updated: · LAROGY GmbH, Zinckgasse 6/6, 1150 Vienna